UX Mobile App
Prompt
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Create a travel itinerary app for millennials.
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Make it accessible for both personal and group travel.
>1:Survey
​
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91% Traveled in groups with people who did not live with them
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60% Used itineraries to plan their trip
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70% Used flexible itineraries that are subject to change
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72% Said that previous trips influenced current trips
>2:Interviews​
Pain Points
Jobs
Desires
​Pain Points
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notifying everyone
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being on the same page with those they travel
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finding sound recommendations
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knowing how to coordinate where you are in a new place, with what you have planned
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doesn’t like keeping to strict schedule
Desires
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have recommendations they can trust in the same place as their itinerary
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an easily editable itinerary on which multiple users can comment
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social aspect
Jobs
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have a fun trip
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be an efficient traveler
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travel cheap
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travel with friends & family all over the globe
>3:User Persona
Details
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Frustrations (Pain Points)
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Goals (Desires)
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Behaviors (Jobs)
>4:Structure
Story Map